Counter/Inside Sales (Orchard Park, NY)


Job Description

We are currently seeking a high energy, self-motivated and driven Inside Sales candidate to grow sales in an established location. Our Tiles International branch location is located in Orchard Park, NY on West Quaker St.  Flooring sales experience is a plus, but is not necessary for this position.


  • Achieve profit, inventory and customer satisfaction goals by waiting on customers at the counter
  • Taking and entering customer orders accurately and efficiently in person, over the phone or electronically
  • Formulate pricing policies on merchandise according to requirements for profitability of branch operations
  • Promote branch activities and functions via social media
  • Coordinate sales promotion activities and prepares merchandise displays
  • Orders material to replenish stock on hand
  • Supports outside sales as required to meet business demands
  • Communicate order status updates to the customer
  • Picking and loading customer orders
  • Maintain a clean and orderly facility
  • Other branch duties as may be required


  • Knowledge of flooring products and installation skills (preferred)
  • Demonstrated computer skills including MS-Office
  • Must be organized
  • Ability to act or operate independently with minimal daily direction from manager to accomplish objectives
  • Ability to work cooperatively and collaboratively with all levels of employees, management and external agencies to maximize performance, creativity, problem solving and results
  • Excellent communication skills (written and verbal)
  • Professional, reliable, responsive, punctual
  • Ability to work independently as well as with a group

The Belknap White Group is a nationally ranked top 5 flooring distributor offering residential and commercial customers a diverse portfolio of best-in-class surface materials including ceramic and porcelain tile, unfinished and pre-finished wood, laminate and resilient flooring, as well as installation supplies and materials.

Over thirty years of family ownership and a keen focus on positive customer experiences has allowed our company to partner with industry-leading manufacturers, including Armstrong, Crossville, American Olean, Kahrs and Mirage.  The Belknap White Group is headquartered in Massachusetts and services all of New England, New York (including NYC) and New Jersey with nine showroom and/or distribution locations throughout our territory.

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